Privacy Policy

Sunny Pools, Inc. (“Sunny Pools,” “we,” “us”) installs fiberglass pools, pool decks and screen enclosures in Florida. This policy explains what information we collect through our website, forms, chat, social media messages, email and text messages, how we use it, and the choices you have.

Information we collect

• Contact details you give us: name, phone number, email address, city or address, and project details.
• Messages you send us by website chat, form, email, text message, Instagram or Facebook Messenger.
• Technical information such as pages visited, device and browser type, and the ad or link that brought you to our site (for example, campaign parameters).

How we use your information

• To respond to your request, schedule inspection visits and prepare quotes.
• To follow up about your project by phone, email, text message or social media messages.
• To understand which marketing works and to improve our website and service.
• To meet legal and contractual obligations.

Text messages (SMS)

If you provide your mobile number, you agree to receive text messages from Sunny Pools about your project, such as quotes, appointment confirmations and follow-ups. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP; reply HELP for help. Consent to receive text messages is not a condition of purchasing any goods or services.

We do not sell or share your mobile phone number or text message opt-in information with third parties or affiliates for their marketing or promotional purposes. Information about SMS consent is never shared with third parties except the service providers that help us deliver our messages (for example, our messaging platform), who may use it only to provide that service.

Sharing

We share information only with service providers that help us operate (such as hosting, email, messaging, customer-management and advertising analytics providers), with financing partners if you ask us to, when required by law, or in connection with a business transfer. We do not sell your personal information.

Cookies and advertising technologies

Our website uses cookies and similar technologies, including the Meta Pixel, to measure visits and the performance of our advertising. You can control cookies in your browser settings and manage ad preferences in your Facebook and Instagram settings.

Retention and security

We keep your information for as long as needed to serve you and meet legal obligations, and we use reasonable administrative and technical safeguards to protect it. No method of transmission or storage is completely secure.

Your choices

You may ask us to access, correct or delete your information, or to stop contacting you, by emailing hello@sunnypoolsusa.com or calling (407) 639-4606. To stop text messages, reply STOP.

Children

Our services are not directed to children under 13, and we do not knowingly collect their information.

Changes

We may update this policy and will post the new date above.

Contact us

Sunny Pools, Inc. · 7906 Kingspointe Pkwy #105, Orlando, FL 32819 · (407) 639-4606 · hello@sunnypoolsusa.com